Foodservice Industry Week in Brief: September 7

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Looking for some of the week’s top information? Check out these five stories from the foodservice industry from September 3-7.

Restaurants Gear Up for NFL Season

From Various Sources

Football season kicked off on Wednesday and basketball is just around the corner.  Thankfully this year restaurants don’t have a lockout to worry about and can continue with their usual plans and marketing strategies.  NRN reported Buffalo Wild Wings plans to “invest heavily in marketing to football fans,” adding the chain has brought back it’s official fantasy football league.  They’re also running a new contest, the “Pick ‘Em Challenge.”  Then also, Eater discovered what one Dallas pizzeria offered for the NFL season kickoff game (Dallas Cowboys vs. New York Giants).  Take a look…

…What Do Customers Want?

From Various Sources

Foodservices have to be on their toes at all times to make sure they remain current and meet their customer’s expectations.  Trends change, taste palates change–even the way a dining room or serving area is set up changes based on customer’s needs.  NRN spoke with NDP Group Analyst Bonnie Riggs who said fast casual dining, healthful and light foods, kid’s meals, innovative beverages and retail are some of the aspects of the foodservice industry most important to customers.  So what about customer service?  Larry Magid, contributor for Forbes.com, posted an interesting read–his 10 rules for restaurants.

Darden Restaurant Inc. Faces Lawsuit from Employees

From Reuters

Darden Restaurant Inc. (Olive Garden, Longhorn Steakhouse, Red Lobster, The Capital Grille, Bahama Breeze, Seasons 52 and Eddie V’s) was hit with a lawsuit on Thursday September 6 from their own employees.  According to Reuters, the lawsuit accused them of “violating federal labor laws by underpaying workers at its popular eateries across the country.”  Rich Jeffers, a spokesman for Darden, said they do take the issue seriously but that they didn’t have any record of complaints.

Registration Open for 2013 NRA Show

From National Restaurant Association

Registration is now open for the 2013 NRA show.  The show will be held May 18-21 at McCormick Place in Chicago, Ill.  “Early bird” registration is available through November 6, and can save attendees up to 60 percent. Also, those who register before October 26 will be entered into weekly $150 American Express gift card drawings.  “The event is the restaurant and hospitality industry’s premier trade show and an opportunity to gain inspiration from renowned experts, innovative suppliers, celebrated chefs and tens of thousands of industry professionals,” they said.

Central Rolls Out Latest Promotion

From The Central Blog

This week Central released our fall 384-page catalog, which features an exclusive promotion.  We’ve teamed up with Star Manufacturing to provide lowest prices and free shipping on all Star equipment.  It’s a great opportunity for those in the foodservice industry who are in the market to buy griddles, charbroilers, hot dog equipment, countertop fryers, popcorn poppers and conveyor toasters.  Be sure to check out the promotion.

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